Ebele Kemery: Significance of Customer Relationship Management

Customer relationship management is an integrated approach that manages a company's interactions with the existing and future customers. It helps to identify, acquire and maintain customers for successful growth of the business. It enables business organizations to plan & coordinate to reach across different departments and channels. A CRM model use smart technology for organizing, automating, synchronizing sales, customer service, marketing, and technical support.

What is CRM meant for?

The customer relationship management models help the businesses to monitor and control the business activities along with addressing end-to-end customer requirements. Besides, CRM focuses to -

1. Create database describing the customers, their purchasing behaviors and their relationship with the company.
2. Provide enough details to the business firm that help in understanding client needs. This is how business enterprise is able to meet the expectations and offer appropriate products/ services matching well with their pocket and requirements.
3. Prepare documentation presenting information about the past purchases of the customers.

THREE Phases of CRM

Customer relationship management mainly covers three main aspects of customer life cycle; namely: acquisition, retention and extension.
1. Acquisition - This focuses more on employee promotion, managing their profiles, sending direct emails, customer service, incentives and services.
2. Retention - It benefits customers and add value to the customer selection by adopting loyalty schemes, promotions, community, extranets and personalization.
3. Extension - The customer selection is extended by direct emails, onsite promotions and learning.

In today's competent era, it is important for every business organization to work on the customer relationship management model for making the business processes more organized and profitable. There are countless reasons to implement CRM in a business environment.

CRM may....

1. Help the business marketing departments for identifying and targeting their potential clients, managing business marketing campaigns and discovering qualified leads.
2. Establish individual relationship with the happy customers.
3. Boost sales and streamline existing processes.
4. Provide accurate information to the employees required for improving customer services and understand their needs better.

CRM is a faster way to...

1. Identify and handle problems/ complaints of the clients regarding business processes.
2. Monitor all the sources of contact between the company's potential clients and the business organization.
3. Bestow employees with essential information on the product specifications, technical support and product use criterions.
4. Schedule and manage follow-up sales and conduct periodical calls for assessing the customer satisfaction rates & their repurchase probabilities.

CRM is leading businesses to...

1. Identify business prospects and help them in converting to potential clients.
2. Close sales on a more effectual note.
3. Allow clients to conduct business transactions easily and faster.
4. Offer better services and improved customer support following specific sales.

No doubt, customer relationship management leads to great customer services which directly give benefits to the customers and convince then for giving repeat business. All this helps in improving the business profitability that improves the return-on-investment graph.

Don't give second thought while implementing CRM solutions to your business as this approach has been successful in bringing endless benefits to business enterprises.

Ms. Ebele Kemery is associated with JPMorgan Asset Management; she has provided institutional client relationship management and tailored risk management solutions in the Investment Bank’s Global Commodities Group. Ms. Kemery is also a Member of the Editorial Advisory Board of the Global Commodities Applied Research Digest, and full­tuition scholar from top­tier University possessing a Bachelors of Engineering in Electrical Engineering.
For more reading, please visit: https://medium.com/@ebele_kemery

Running Multi Strategies in a Macro Trading Portfolio

Macro trading is one of the most flexible trading styles in existence. As a macro trader your job is to focus on the best risk to reward opportunities you can find regardless of whether that opportunity is in domestic fertilizer companies or in government bonds. The idea is that it is important to cast a wide net so that you can find the best opportunity.

This of course brings us to running multiple strategies. This benefits you in several different ways. Using multiple strategies will allow you to better follow and actually find trades in different markets. Running multiple strategies will also allow you to get better diversification.

Anyone that is taking a macro trading approach can benefit from different types of diversification. Macro already looks at different asset classes such as equities, fixed income, commodities, currencies, and real estate. But there are other types of diversification as well. You can diversify across different strategies within each asset class as well as using strategies that work on different time frames.

Ebele Kemery an experienced Protfolio Manager says that if you have strategies that look at the next few days, some that look at the next few weeks, the next six months or so, and then strategies that are very long term in nature you will be able to capture alpha everywhere that is presents itself. This will allow you to generate more consistent returns while taking on less risk which is something that we all want.

So what are some of the different strategies that you can run? Here is a list although it is not exhaustive. Relative value fundamental equity, special situations, event driven, distressed, currency arbitrage, long term trend following, convertible arbitrage, options arbitrage, closed end fund arbitrage, fixed income arbitrage, capital structure arbitrage, statistical arbitrage, volatility trading, and reversion to the mean. Using a few of these strategies in addition to plain vanilla directional trading can enable you to capture more alpha then you otherwise could. They also let you find the best risk to reward opportunities no matter what you are trading.

Most traders find that they are better able to follow multiple strategies and multiple markets by building different models. At most global macro funds as well as our service traders use several different software programs as well as a large number of models that are tracked in Excel and we are not alone. Most global macro funds both large and small run multiple model driven strategies. The simple reason is because there is only so much time in the day. Since we only have 24 hours in the day and only have two eyes, by using software we are able to spot far more inefficiencies then we would be able to spot on our own.

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Ms. Ebele Kemery has a decade of experience in Finance, Investment Management, Sales, Trading and Commodities. She is a full-tuition scholar from The Cooper Union for the Advancement of Science and Art where she earned a Bachelors of Engineering in Electrical Engineering, with a focus in Electronics. Ms. Kemery possesses skills in Equities Portfolio Management, Hedge Funds Investments and much more...
Visit: https://www.behance.net/EbeleKemery

Why Will Secure Supplies Be Crucial to Economic Growth in the 21st Century?

Since the start of the industrial revolution, energy commodities have been the bedrock of economic development and of the world trading system. Now, with future growth uncertain in many countries around the world, a secure supply of cheap energy commodities is crucial: without it, stalled economies will find it difficult to return to a period of sustained growth. Countries such as whose economies are still growing strongly will also require access to adequate supplies of inexpensive energy commodities, as without these it is unlikely that their economies will continue to expand in the same manner. This would be disastrous for the global economy, as in the short term at least it is these countries that have the potential to power the world back out of recession. It is thus in the interest of all that secure supplies of energy commodities are found to last through to the end of the twenty-first century.

Energy commodities can be split into two main categories: oil and its derivatives, and gas. The former category includes the various types of crude oil (Brent Crude Oil, WTI Crude, etc), as well as derivatives like RBOB Gasoline. The latter category includes natural gas, propane and other similar commodities. Another commodity that fits into neither category is ethanol: although it can be made from petrochemicals, it is more often made from organic materials. Energy commodities are widely used in many areas: as well as transport and heating, they are extensively used in manufacturing, cosmetics, plastics, and a number of other sectors. It is evident then, that any disruption to supply could result in serious consequences for the fragile global economy.

This fragility will be accentuated if present consumption trends continue. In addition to the demand that will continue to exist in developed economies, the continued rapid industrialisation of China, India, and Brazil with their large populations will markedly increase demand for energy-based commodities, as will the industrialisation of second tier developing economies such as Vietnam and Indonesia.

This excess of demand from industrialisation will combine with a number of other factors to threaten the continued stable supply of energy commodities. Advances in technology will place new demands on existing supply (though it is also possible that advances in technology will lead to increasing energy efficiency and changes in energy requirements that will have the effect of lowering demand). It is also likely that energy commodities will come to be used as a geopolitical tool, with nations with large reserves restricting supply on occasion as a means to implement their political will. An example of this is the series of gas disputes between Russia and the Ukraine in the latter half of the last decade.

These threats mean that without new sources being discovered, cheap energy commodities will be in short supply in the twenty-first century. The consequences for nations that do not secure an adequate supply will be drastic: they will be restricted in their ability not just to innovate but to meet the basic needs of their citizens and industries. Economic stagnation and civil unrest will inevitably follow. Given this, it is in the interest of any nation or company to use the commodity markets as early as possible to ensure continued supply of energy commodities.

Ebele Kemery writes about trading energy commodities on the global commodity market and about factors affecting supply, demand and pricing both now and in the future. Ms. Ebele Kemery a Portfolio manager and associated with JPMorgan Investment Management. Ms. Kemery is responsible for formulating our view and investment decisions for major energy commodities including, but not limited to: crude oil, gasoline, heating oil and natural gas.
For more reading, please visit: https://medium.com/@ebele_kemery

Accounting Issues in the Oil and Gas Industry: Ebele Kemery

Despite coming under increasing criticism over the past few years, the oil and gas industry has continued to grow not only in size and power but also in influence on its related industries. For example, the shear impact of the oil and gas industry and their specific requirements has resulted in the demand for a whole new set of criteria for accountancy services. This can partly be attributed to the heavy investment into areas such as research and development by the industry which can be hard to track. The general success or failure of a project in these areas can alter how it is reported in order to ensure that the involved expenses can be appropriately capitalised upon.

With this in mind, the oil and gas industry use 2 key forms of accountancy reporting. There is always an accountancy issue when it comes to the various methods of accountancy and financial reporting. These are known as "successful efforts" (SE) and "full cost" (FC). For successful effort reporting methods costs are capitalised for successful efforts where as unsuccessful efforts (also known as dry hole projects) and their resulting associated operating costs are charged against the revenues for that period. In contrast to the successful efforts reporting method where projects are reported separately depending on how positive an outcome they have the full cost reporting method groups all expenses relating to new projects.

Depending on how these expenses are reported will impact upon how a company reports their cash flow and net income. However in an attempt to develop a more cohesive procedure for financial reporting within the oil and gas industry FASB recently stated in the Standard of Financial Accounting Standard that all oil and gas companies are required to use the SE reporting method. However with all these variations in financial reporting and the associated impacts which it can have if done incorrectly have resulted in universities recognising this gap in accountancy skills. By doing this many universities and professional institutes and bodies have developed offshore oil and gas industry financial reporting and accountancy qualifications to reflect the variations in procedure and requirements. For example Robort Gordons, which is based in Aberdeen the European hub for the oil and gas industry, now, offers oil and gas industry, focused degrees such as a Masters in Oil and Gas Accounting. These qualifications aim to combine generic and industry specific modules to respond to the increasing demand for multidiscipline accountants for the industry. By encouraging the development of employees with a combined academic and industry experiential knowledge it is clear that no matter what specialism you work in there will always be that demand for a multidisciplinary approach.

Ebele Kemery is a member of the Global Fixed Income, Currency & Commodities (GFICC) Group. Based in New York, Ebele is the head of Energy Investing within the Commodities team. Prior to this role, she provided institutional client relationship management and tailored risk management solutions in the Investment Bank’s Global Commodities Group.

Ms. Ebele Kemery has proven track record of robust and consistent profitable returns in commodities. And Increased assets under management through strong performance and development of customized solutions that leverage a wide variety of market techniques.

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Trading From A Fund Manager's Point Of View: Ebele Kemery

It is crucial to keep an eye out for other players while trading in the forex market. By examining their roles, you may be able to improve your own trading approach. Other than specialist like Ebele Kemery, who else could better do this?

Banks used to dominate trading, but that all changed when people learned how to trade right from their desktops. The daily movement of currencies across the globe, having a net worth of a trillion dollars, occurs via the banks. Governments and worldwide corporations are transacting these huge figures of money. To advance their long range economic goals these entities trade on the forex market.

Appreciating the big picture is an important lesson that comes from understanding the behavior of banks, governments and global corporations, whose huge money flows in the forex market support a flexible target, creating an inherent range in the price movement. The market responds by trading within these ranges. When the prices near these targets, there will be expected huge resistance. By looking at weekly price charts, the big picture of the range behavior of the currency pairs emerges.

The fund manager is another important factor that you have to take into account. These bodies collect quite some money from investor's around several millions of dollars. To accomplish their total return goals, they organize a trading operation. Fund managers will work for a fee, and search for profits afterwards to be divided with the investors. The common practice in the industry is to share profits along a grid calibrated to performance.

But what can fund managers demonstrate to you about trading? It is imperative for you to find out how they function before delving in that question. Fund managers in trading of forex usually have long range objectives. These people opt for steadiness in performance. They analyze risk and get as much information, all in order to lessen the drawdown of equity.

Fund management companies are valuable to understand because they have access to a great deal of information about the forex market. Ms. Ebele Kemery a Portfolio Manager associated with JPMorgan Investment Management says that Information and management of risk are the most important factors to fund managers who want to attain long range profits. What might the traders have to realize from this?

At a minimum, we can see that risk control is vital. Compared to a trading team from a money managing company, a self-directed trader does not have that much of information at hand. Yet, a self-directed trader can employ a risk control tactic, measuring each trader against its risk target. It is likely and common that individual traders will tolerate greater risks per trade than fund managers would, but having a risk plan is important in itself.

Another difference between individual trading and fund managing is time. The individual trader does not have the time to stay in a drawdown period and recover his position. The fund manager has the staying power to ride the volatility waves to a recovery. This is a crucial gauge that tells you about the fund's performance and at the same time, it is also the greatest benefit from the fund manager's viewpoint.

While the individual trader cannot emulate a fund manager in his ability to contain risk, the individual trader can learn from the components that measure fund performance by applying them to his own trading. By implementing professional performance measures such as average monthly return, maximum drawdown, percent positive months, individual traders will be able to gain insight into their weaknesses.

The fund manager can easily access large amounts of information, use huge capital and set long-term objective's making the trades on another level altogether. The viewpoint of the individual trader is how to make a fast buck within the day or hour. Once you view forex as having long run benefits you start thinking of putting only a part of money in short term trading and use the main part in longer deals. This strategy is like having the best of both worlds, and it seems to be one that will work.
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Buying Foreclosures in the Pre-foreclosure Period - Ebele Kemery

Investing in foreclosed real estate can be profitable. Do you have to wait until the foreclosure auction to buy a residential foreclosure property? No. You can buy a property in pre-foreclosure. The time period between the foreclosure auction and the foreclosure notice is called pre-foreclosure. Purchases in pre-foreclosure are in most ways comparable to a common real estate transaction: You negotiate with the house owner, sign a purchase agreement (contract), and proceed with the deal. The big difference is that instead of the house owner choosing to sell the home on his own, he is forced into selling the property to avoid the foreclosure.

You may find a distressed homeowner in the first stage of foreclosure by looking into public notices. It will list the bank's attorney, and you may contact the lawyer for more information about the property. You shouldn't be surprised if he is friendly but not especially cooperative: He offers legal services and working as a property receiver is only one of these services. He is paid to organize paperwork and execute the foreclosure sale, certainly not to act as a real estate information hotline.

If you are interested in the house, contact the homeowner immediately. Keep in mind that the homeowner is already under a substantial amount of mental pressure. Don't be surprised if he doesn't respond favorably to your request, at least not initially. You will need to be respectful, tactful, and aware of the strain the homeowner is under. They will try desperately to hold onto hope that things may somehow work out.

When the homeowner is relatively receptive to your approach, then you will need to see whether there is sizeable equity in the property. Let's say that the property has a projected market value of $150,000. You have been able to inspect the property, and other than needing a little exterior repair, it is in good enough shape. You estimate you will spend $5,000 getting the property ready to sell. So, you determine that your walk-away price is $125,000, which leaves you enough room to make the sizable profit you want and at the same time covering the cost of repairs and your holding cost (payments you must make, utilities, etc.). If $125,000 is still owed on the mortgage, you probably will not be able to purchase it for less than $125,000. Although sometimes a homeowner may accept less than the owed amount, the chances are slim.

If a legal judgment has already been made, the homeowner must come up with enough money to satisfy the judgment. When the homeowner doesn't have much equity in the house, you are unlikely to be able to pull off a price significantly lower than the property's value. And if you cannot buy under the market value, you will never make enough a profit.

If you manage to get a short sale with the bank on the homeowner's behalf, you can buy the foreclosed property for less than the balance currently owed and the homeowner does not have to compensate the lender for the difference.

Investing in foreclosures takes time and effort but can result in profits
Ebele Kemery is a Commodities Leader, a member of the Global Fixed Income, Currency & Commodities (GFICC) Group.
Ms. Ebele Kemery has a track record of consistently profitable trading efforts, and expanded business through understanding of client needs and developing customized solutions that leverage a wide variety of techniques and market intricacies.
To read more, please click here!

The Tax Benefits of Natural Gas Investing: Ebele Kemery

Any type of investing has an element of risk. Investing in the exploration of natural gas is no different. Investing in the exploration of natural gas is not like commodity investing. When you are investing in a commodity, such as gas or oil, you trying to buy low and get a return when the price rises. When you invest in the exploration of natural gas, however, you are investing in an opportunity to find natural gas by drilling. Because natural gas is so very much desired and a necessity commodity, there are various tax benefits that go along with investing in natural gas.

When you invest in commodities, you get no tax benefits. If you make money on the investment, you pay a capital gains tax on what you make. This is not the case when you are investing in natural gas exploration. You can write off a dry hole, for example, and any cost that comes from drilling for the gas can be written off in the first year of the investment.

If the project is successful, you can write off the profits over a period of years. This can often include depreciation over the life of the well. Many investors will do a straight line depreciation over a course of seven years. You cannot do this when you are investing in stock, for example, that makes huge gains. There is a significant decrease in the capital gains that you have to claim on your investment.

If the project is unsuccessful and it ends up with a dry well, you can write off as much as 65 percent of the loss. This can actually reduce your tax bracket, saving you money when you prepare your income tax. The 65 percent loss write off is one of the reasons why many investors are eager to participate in the investment of gas or oil exploration as even a loss can end up again when it comes to tax time.

The reason that there are such tax incentives when you are investing in natural gas exploration is that the government wants to encourage these types of investments. While investing in stock that goes up can benefit both you and the company that owns the stock, a profit in the field of natural gas exploration can benefit the entire nation. This is the reason for the significant tax benefits when investing in natural gas exploration.

Even if you lose, you win, when you choose this type of investment. If the investment does pan out and the drilling is successful, you can find that you earn a high return on your initial investment that can often be stretched out to the life time of the well, allowing your tax benefits to continue well into the future.

Ebele Kemery a Portfolio manager and associated with JPMorgan Investment Management. Ms. Kemery is responsible for formulating our view and investment decisions for major energy commodities including, but not limited to: crude oil, gasoline, heating oil and natural gas.

Ms.Ebele Kemery is a Commodities Leader with a track record of consistently profitable trading efforts, and expanded business through understanding of client needs and developing customized solutions that leverage a wide variety of techniques and market intricacies.
To read more, please click here!